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1. Are you manufacturer or trade company?

We are a professional manufacturer who specialized in pet supplies for over 20 Years.

2.Can I sell Petwant products in my store?

If you are a retailer looking to sell Petwant products, petwant would love to hear from you.

Please email us at sales@petwant.com.

3. May we customize our own LOGO,package,color and others?

Of course, Petwant supports customized service, which is available for OEM and ODM.

4. When we can get a reply after we ask for a quotation?

You will receive product specifications and quotation sheets by mail or phone within 10 hours.

5. What is your payment method?

T/T 30% as deposit, then 70% balance paid before shipment. Of course, it can be determined

through negotiation between the two parties.

6. How about the delivery method?

By air or by sea is your choice, Petwant will suggest the best way for you.

7. How about the MOQ and warranty?

The MOQ depends on different models, and the warranty period can be negotiated for

1-2 years according to different products.

8. Do you have a price control system to guarantee the dealer's profit?

Of course, Petwant have different product pricing policies for each agent, including importers,

wholesalers, distributors and retailers, to ensure that Petwant can protect you all.

9. Can we visit your factory?

Yes, welcome! Also, if you can't make it here, we support video conferencing to show you

how Petwant works.

10. There are so many manufacturers in China, should we choose you?

This is a great and critical question.

First of all, Petwant is a manufacturer that really cares about pets, our colleagues, including engineers,

designers, have raised many puppies and cats, we know what is good for your "little one".

Secondly, we are not just a company purely for sales, but also hope to grow together with all our agents,

which is why we have a price control system to avoid "price wars" from happening.

         We would visit our dealerships every year before COVID hit to see if there were any adjustments that we could help with.

Third, we always believe that long-term customers need to be maintained with reasonable prices and excellent quality,

and we are confident in our products and services.